Frequently Asked Questions
How long does shipping take?
Most orders are processed within 1–3 business days. For many U.S. orders, transit time is approximately 5–12 business days after shipment, depending on the fulfillment warehouse, carrier, and destination.
How do I track my order?
Tracking information will be sent when it becomes available. Carrier tracking can take a short time to begin updating after shipment.
Can I cancel my order?
We can only request cancellation before an order ships. Once it has been dispatched, it cannot be canceled.
What if my item arrives damaged or incorrect?
Please contact us within 3 days of delivery with your order number and clear photos. We’ll review the issue and provide next steps.
Can I return something that doesn’t work for me?
Return requests must be made within 3 days of delivery. Items must be unworn, unwashed, unused, and in original condition. Approved change-of-mind returns require the customer to pay return shipping.
How do I choose the right size?
Please review the sizing information on the individual product page before ordering. Measurements can vary by style.
Why did an item become unavailable?
Our inventory is supplier-connected and can change quickly. Popular sizes and styles may sell out without notice.
How can I contact Langley Row Boutique?
Please use the Contact page in our store and include your order number if your question is about an existing purchase.